The bit between signed and started
For most small firms there is a quiet week between a client saying yes and the work actually beginning. Friday removes it. The signature opens the job, builds the schedule and starts collecting what you need.
Onboarding that does not need you
Friday requests the logins, files and figures the job needs in one message, then follows up on the ones that have not arrived. You find out when it is done, not when it is stuck.
The Friday update, on Friday
A written progress note against each milestone, drafted from what actually moved this week. You approve it in a glance or edit a line. Clients stop asking where things are.
Nothing happens behind your back
Every automated step is visible, reversible and switchable per job type. Turn any of it off and Friday asks you first instead of acting. You are always the one accountable to the client.
We used to lose most of a week between the yes and the kickoff. That week does not exist any more, and the client notices before we do.
Sample customer, studio director, Melbourne
